Refund policy
Return and Refund Policy
At GrindLab, we strive to provide high-quality products and excellent customer service. If, for any reason, you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below:
Returns
• We accept returns only within 14 days of delivery. Unfortunately, any requests made after this period will not be accepted.
• To qualify for a return, the product must be in the same condition as when it was delivered, including all original packaging and tags.
Refunds
• Refunds will only be processed for items that meet the return criteria outlined above.
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If your refund is approved, the amount will be credited to your original payment method. Please allow a few business days for the transaction to process.
How to Request a Return
To initiate a return or request assistance, please email us at grindlab60@gmail.com with the following details:
1. Your order number.
2. A brief description of the issue.
3. Photos of the product, if applicable.
We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of your returned item without proof of delivery.
Thank you for shopping with GrindLab!